Raleigh bikes hit the spot again

Finding this sort of thing in my inbox definitely makes that first cuppa taste nicer in the morning:

Hi
As per phone call just a short note to thank you for your fantastic service.  The bike [Raleigh~Mini X] arrived today and it was great to see it was put together and I had no work to do!!

Running my own online sales business I take a keen interest in how other companies deal with their customers and I must say you passed with flying colours.

A 5 star service that I would be only too happy to recommend.

Many thanks
W S S